Answer by text. Book the visit.
A Chat with us button on your site opens a short form. RV Front Desk then texts the shopper back, day or night, and keeps going until there is a time to visit.
Questions about a trailer you saw? Leave your number and we'll text you right back.
Chat with usIt answers like your front desk
Every reply comes by text from a local number, so the shopper keeps the thread after they leave your site.
What it answers
- Hours and location
- The brands and types you carry
- General price ranges
- A plain yes or no on financing and trade-ins
What it turns into a visit
- Specific prices
- Trade values
- Rates
- Availability
Those stay with your team. RV Front Desk makes each one a reason to come in.
Day first, then two times
RV Front Desk asks which day works, then offers two times. That is how a question ends in a booked visit.
The question
A shopper asks about one unit.
The day
It asks which day works before anything else.
Two times
Then two to pick from, so the answer is one word.
Confirmed right away
The confirmation text follows as soon as they pick.
The reminder
A reminder text goes out ahead of it.
A confirmation text follows right away, and a reminder text goes out before the visit.
Your team stays in charge
A person steps in right away
RV Front Desk hands off to your staff immediately when a customer asks for a person, is upset, or has a warranty or legal question.
Every lead reaches your CRM
Every captured name and number is a lead. You get an email alert, and the lead goes into your CRM in the standard lead email format RV dealer CRMs accept, so nothing changes in how your team works leads.
- Name
- Jordan
- Mobile
- (614) 555-0142
- Interested in
- 2026 Jayco Eagle HT 29RLC
- Visit
- Saturday at 10:00 AM
- Source
- Website text chat
A copy went to your CRM in the standard lead email format.
Around the clock, or only after hours
You choose when RV Front Desk answers. It follows up on its own, and it knows when to stop.
At most two follow-ups
If a shopper goes quiet, it sends at most two follow-up texts over about a day. Then it stops.
Texting is recommended. On-site chat is your choice.
We recommend texting because a text thread reaches the customer after they leave your site. If you prefer a standard chat that stays on your website, it works there too.
Do you take trade-ins?
Yes, we take trade-ins. Our team will look at yours in person and give you a value when you come in.
Put a text button on your website
Look at a sample dealer site, then talk it through with us.