Match every renter to the right RV.
RV Front Desk texts every renter back, sends the three best RVs for their trip with booking links, and helps them again during the trip.
Planning a trip? Tell us your dates and we'll text you the right RV.
Chat with usThe right RV for every group.
RV Front Desk asks for the trip dates, who is traveling, and whether they will drive a motorhome, tow, or want delivery. Then it texts the three best fits.
- Trip dates
- Who is traveling
- Drive, tow or delivery
Three picks, each with:
- A photoSo the renter sees what they are choosing.
- A one-line reasonWhy this RV fits this group.
- A booking linkOne tap, and the renter is booking.
Live calendar
It states availability only after it checks your live calendar.
Checked for July 10 to 17
Policy questions
It never makes up an answer. Unknown answers go to your company.
Can we bring two dogs?
I don't have your pet policy, so I won't guess. I've sent your question to the Larkin Road team.
Renters get help during the trip.
A renter texts your company. RV Front Desk helps with how to use the RV, walks through basic troubleshooting, and collects the year, make, model and photos your staff need.
Then it hands off to your staff. With the live tech upgrade, a certified RV tech joins on a video call.
See trip supportRenters changed. Rental booking has not caught up.
After hours
Renters plan trips at night and on weekends, when your office is closed.
Their questions arrive when nobody is there to answer them.
9 of 10
Texting is now the preferred way to hear from a business for 9 of 10 message types consumers get.
A text thread stays on the customer's phone after they leave your website.
7x
Companies that answered an online lead within an hour were nearly 7 times as likely to qualify it as those that waited one more hour.
They were more than 60 times as likely to qualify it as companies that waited a day or longer.
Source: Harvard Business Review, The Short Life of Online Sales Leads (2011)
Rental booking has not caught up
First-time renters cannot tell from a standard booking checkout which RV fits their group or who sleeps where.
So they ask, and someone on your team stops to answer.
“What can my truck tow?” is the most common confusion, and it eats staff time.
Your team answers it one renter at a time.
Your staff serve more customers without more hires.
Texting handles the repeat questions and routine support, so your people spend their time on the customers who need them.
Every chat in one panel.
Larkin Road RV RentalsInbox, 4 open
RV Front Desk is handling this conversation.
Your staff see every conversation and lead at app.rvfrontdesk.com.
Take over, hand back
Press Take over to reply as your staff, then Hand back to RV Front Desk.
More than one lot
It supports multiple locations, and the owner gets a weekly results email.
See it on a rental site like yours.
Open the sample rental site to see what your renters see, then talk with us about yours.