RV Front Desk

This policy explains what RV Front Desk collects through rvfrontdesk.com and through text messages with RV Front Desk, and how we use it.

What we collect

We collect only what you give us and what a website needs to run.

  • What you type into our chat form: your name, mobile number and message.
  • The text messages you exchange with RV Front Desk, including its automated assistant.
  • The day and time you choose if you book a call with our team.
  • Standard technical data our hosting provider records when a page loads, such as IP address, browser type and the page requested.

How we use it

  • To answer your question and continue the conversation you started.
  • To book a call with our team and send its confirmation and reminder.
  • To keep a record of our conversations with you.
  • To run, secure and fix this website.

Text messages

When you give consent on our chat form or text us first, we text you about your inquiry only: replies, follow-ups and reminders. We do not send promotional texts.

Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

The full program details are in our texting terms.

Sharing

We do not sell your personal information.

We do not share mobile numbers or text messaging consent with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party.

We use service providers to run RV Front Desk, such as our texting provider and our website host. They handle your information only to provide their service to us.

We disclose information when the law requires it.

Cookies

This website does not use advertising or analytics cookies.

How long we keep it

We keep conversation records while we need them to answer you and run our business. We delete them when they are no longer needed.

Your choices

Reply STOP to any text to stop messages. To see or delete the information we hold about you, contact us using the details below.

Children

RV Front Desk is a business service. It is not meant for children under 13, and we do not knowingly collect their information.

Changes to this policy

When this policy changes, we update this page and the date at the top.

Contact

RV Front Desk is operated by Pivot Forward Enterprises LLC, an Ohio company.